Data Sub-Processors

Last Updated: December 2, 2025

To provide our services, EVAL Health engages third-party service providers ("Sub-processors") to process patient and practitioner data. These Sub-processors assist us with cloud infrastructure, data storage, and secure communication delivery.

We conduct due diligence on the security and compliance of these Sub-processors to ensure they meet the requirements of the GDPR, HIPAA, and other applicable data privacy regulations.

Sub-Processors

Sub-processor Name

Entity Location

Nature of Services & Processing

Data Processing Locations

Amazon Web Services, Inc.

United States

Cloud Service Provider

  • Hosting of platform infrastructure and application logic.
  • Secure, encrypted storage of patient data and PHI.
  • Delivery of non-PHI operational notifications and reminders via Email and SMS.

Virginia, Ohio, California

Downstream Sub-processors

Our primary infrastructure provider, Amazon Web Services (AWS), may engage its own sub-processors to deliver specific services (for example, telecommunication aggregators for SMS delivery). A current list of AWS sub-processors can be viewed directly on the AWS Compliance Website.

Updates to this List

As our business grows and evolves, the Sub-processors we engage may also change. We will provide notice of any new Sub-processors to this list in accordance with our Data Processing Agreement (DPA).

How we notify you:

  • Routine Updates: We will update this page at least 30 days [or insert your DPA timeframe, e.g., 10 days] prior to authorizing any new Sub-processor to access personal data.
  • Emergency Replacements: If a Sub-processor is replaced on an emergency basis (e.g., due to security breach or insolvency), we will update this list immediately and notify you as soon as reasonably practicable.
  • Objections: If you are a current customer with a valid DPA in place, you may object to the appointment of a new Sub-processor on reasonable data protection grounds by contacting us at [insert privacy email] within the timeframe specified in your DPA.