Privacy Policy

EVAL ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information through our healthcare software as a service (SaaS) platform ("Platform"). By using the Platform, you agree to the terms of this Privacy Policy.

Data Privacy by Design and Default

Our Platform is designed with privacy as a core architectural tenant, ensuring compliance with stringent global privacy laws, including the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA).

Information We Collect

We may collect the following types of information:

1. Personal Information (PI): Information that identifies you as an individual, such as your name, email address, phone number, and professional credentials.
2. Protected Health Information (PHI): Health-related information, including medical records, patient information, and treatment details, which may be stored or transmitted on the Platform.
3. Usage Data: Information about how you use the Platform, such as access times, IP address, device information, and pages viewed.

How We Use Your Information

We use your information to:

1. Provide, maintain, and improve the Platform.
2. Facilitate your use of the Platform’s features and functionalities.
3. Communicate with you, including responding to your inquiries and providing customer support.
4. Ensure compliance with legal and regulatory requirements.
5. Enhance the security and safety of the Platform.

Data Sharing and Disclosure

EVAL will never sell your data. We will not share your personal information or PHI with external parties without your explicit consent, except in the following circumstances:

1. Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
2. Service Providers: We may share information with third-party service providers who perform services on our behalf, subject to strict confidentiality obligations.
3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy commitments.

Data Security

We implement robust technical and organizational measures to protect your personal information and PHI against unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and regular security assessments.

User Rights

You have the following rights regarding your personal information:

1. Access and Rectification: You may request access to and correction of your personal information held by us.
2. Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
3. Erasure: You may request the deletion of your personal information, subject to certain exceptions.
4. Objection and Restriction: You may object to or request the restriction of processing your personal information under certain conditions.

To exercise your rights, please contact us at support@eval.health.

International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence, including the United States, where data protection laws may differ from those in your jurisdiction. We ensure that appropriate safeguards are in place to protect your information during such transfers.

Data Retention

We retain your personal information and PHI only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Children’s Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on the Platform and updating the effective date. Your continued use of the Platform after the changes take effect constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@eval.health.

By using the Platform, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices as described.